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Privacy Policy

Last Updated: 22 August 2023

When you make contact with us at the Middle East Emergency Showers F.Z.E (hereby refereed as MEES) through email, phone, in person or by accessing our website, you share with us and trust us with your information. We are committed to protecting your personal information and your right to privacy. The purpose of this privacy notice is to provide an explanation on the collection, use and disclosure of your personal information, along with informing you on how you can view, update, manage and delete your information.

What information do we collect?

When you make contact with us through email, phone, in person or by accessing our website, we may ask you to provide us with contact information, including but not limited to first name, last name, phone number, email address, company name, company address and usage data. Usage data is automatically collected when using our website and may include, but is not limited to information such as your device’s Internet Protocol, browser type, browser version, pages of our service you visit, date, time and duration of your visit and other diagnostic data.

Our website uses cookies and you can read further about it. When using our website, we use Google Analytics to help us understand the usage of our website and user behavior to improve our website. You can read further about how your information is used by Google here: https://policies.google.com/technologies/partner-sites.

 

Why do we collect your information and how do we use it?

We collect your information for purposes such as to provide and maintain our service, to manage your requests, to contact you regarding products and service you have expressed an interest or have engaged us in, identifying usage trends, and such.

We may share your information, where necessary, with other companies under the business family of MEES, with agents/ distributors/ IT providers, and such companies who are essential to enable us to provide our products and services to you. This sharing is limited only to the purposes of assisting us in our own necessary activity. We take the steps reasonably required to ensure the privacy and security of your shared personal information and its lawful processing.

At times we need to transfer your personal information with other companies inside and outside the European Economic Area (EEA). These include agents/ distributors/ IT providers, and such companies who are essential to enable us to provide our products and services to you. We will do this if appropriate safety measures are in place to protect your personal information in accordance with the protection requirements.

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How do we handle the information we are collecting through the “contact form” on our website?

We need your personal information to contact you and manage your case/request. The information we collect is handled by employees at MEES to handle your case. No information is disclosed to third parties. It is optional if you want to provide us with this information. Your personal information is stored no longer than it is necessary to fulfill the purpose of the process, which means that we continuously delete form submissions from the database. Do not enter any personal information in the message box.

 

How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purpose set out in this privacy notice, unless a longer retention time period is required or permitted by law.

 

Changes to this policy

We may update this Privacy Policy from time to time. You can tell if the Privacy Policy has changed by checking the revision date that appears above. We expect that most such changes will be minor, but there may also be more significant changes. Where appropriate and possible, we will notify you of such changes by email.

 

How can you view, update and delete your information?

Should you wish to contact us to learn what data we hold, manage, change or delete it, as well as for the purpose of questions about this privacy policy, please feel free to contact us at:

Email: info@mees-emergencyshowers.ae

Telephone: +971 50 462 4847

Address: Box 4625, Ajman Free Zone, United Arab Emirates

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